What are my shipping options?
Standard: 10-25 Business Days
Applicable delivery area: Ireland, Austria, Australia, Brazil, Belgium, Poland, Denmark, Germany, Russia, France, Finland, Kazakhstan, South Korea, Netherlands, Canada, Luxembourg, Malaysia, America, Mexico, Norway, Portugal, Japan, Sweden, Switzerland, Saudi Arabia, Thailand, Turkey, Ukraine, Spain, Greece, Singapore, new Zealand, Hungary, Israel, Italy, Indonesia, U.K
Payment methods: paypal, visa, master, and payments supported by stripe
How are my shipping costs calculated?
We estimate all of our shipping charges by weight, delivery / ship to locations and shipping methods. Free shipping for all products currently
Can I have an order delivered on a weekend?
Xmastwinklestar.com does not currently provide for Saturday or Sunday deliveries.
When will my order be shipped?
Most orders are shipped in 1 to 5 business days.
What do I do if my order is late?
If the expected delivery time listed with your choice of shipping has expired, and tracking information does not help, please contact us immediately. Your order may be late because no one was available to accept delivery. If you are not present when a delivery is attempted, the carrier will make a second attempt, and often a third. If delivery is still not made, the shipment will be returned to our warehouse. You must report to us any undelivered order within 25 days of the date you placed the order.
What if my package is damaged when it is delivered?
If your package arrives damaged, you may refuse delivery at no cost to you. Please contact us immediately so that we can correct the situation as soon as possible.
Send us an email at email@example.com and send your item to: No.85 Shatainanlu, Tianhequ, Guangzhou, Guangdong, China 510000.
phone: +86 13535173912